Weight Alternatives LLC is committed to protecting the privacy and security of visitors and customers. This Privacy Policy explains what information we collect, how we use it, with whom it is shared, and your rights regarding your personal data in connection with our website weightalternativesllc.com and the services we provide. This policy complements any other privacy notices we provide for specific products or services.

Scope

This policy applies to all personal data collected via the Site, customer orders, marketing communications, events, and any interactions with Weight Alternatives LLC.

Data we collect

  • Identity data: name, title, username, and password (for account access)

  • Contact data: email, postal address, phone number

  • Order and transaction data: products purchased, order history, payment method (processed by third-party gateways; Weight Alternatives LLC does not retain full card data)

  • Financial data: payment details as provided to payment processors

  • Technical data: IP address, browser type, device type, operating system, login timestamps, and site usage

  • Communications data: inquiries, support messages, feedback, and survey responses

  • Marketing data: preferences for receiving marketing, newsletter subscriptions

  • Cookies and similar tracking: device identifiers, browsing behavior, preferences

How we use your information

  • To process and fulfill orders, manage accounts, and provide customer support

  • To communicate about orders, service updates, promotions, and skincare education (you can opt out)

  • To personalize the shopping and learning experience (recommendations, saved preferences)

  • To improve the Site, product offerings, and security

  • To comply with legal obligations and enforce our terms

Sharing and data recipients

  • Service providers: payment processors, order fulfillment partners, email service providers, analytics, and security services

  • Business transfers: in the event of a merger, acquisition, or asset sale, data may be transferred with appropriate protections

  • Legal: disclosures to comply with laws, respond to lawful requests, or protect rights and safety

  • Third-party platforms: social login and marketing partners, with data shared only as needed for functionality

Cookies and tracking

  • We use cookies and similar technologies to operate the Site, analyze traffic, and customize content

  • You can configure browser preferences to manage cookies; some cookies are essential for site functionality

  • Do-not-track signals may not be honored by all services we use

Data retention

  • Personal data is retained only as long as necessary to fulfill the purposes collected for, including for legal, accounting, or reporting requirements

  • Transaction and account data are typically retained for a period consistent with regulatory requirements and internal policies

  • Anonymized data may be used for analytics or research without further notice

Your rights

  • Access: request a copy of your personal data

  • Correction: request correction of inaccurate or incomplete data

  • Deletion: request deletion, subject to legal obligations

  • Restriction: request restriction of processing under certain conditions

  • Portability: request data in a structured, commonly used format

  • Objection: object to processing, including for direct marketing

  • Do-not-sell (where applicable): exercise rights under applicable regional laws

Children’s privacy

  • The Site is not directed to children under 16. We do not knowingly collect personal data from children. If such data is discovered, it should be reported to us for deletion.

Data security

  • We implement appropriate technical and organizational safeguards to protect personal data

  • Data is protected in transit (TLS) and at rest where feasible

  • Access to data is restricted to authorized personnel with a legitimate business need

International transfers

  • If data is transferred outside the user’s country, we rely on appropriate safeguards (e.g., standard contractual clauses) and assess adequacy on a case-by-case basis

Marketing and communications

  • You can opt out of marketing at any time via account settings, unsubscribe links, or contacting us

  • We may use data to tailor communications and offers where you have given consent or where permitted by law

How to contact us about privacy

Data protection officer or privacy contact

  • If applicable, you may contact the designated privacy contact or data protection officer for questions about this policy or your rights

Regulatory notes (optional)

  • If processing occurs in or with customers from the EU, include GDPR references and the rights listed in GDPR (access, rectification, erasure, restriction, portability, objection, automated decision-making limitations)

  • If processing occurs for California residents, consider adding a state-specific section for CCPA/CPRA rights and Do Not Sell options

  • If your operations include other regions, add equivalent local rights and mechanisms

Third-party links

  • The Site may contain links to third-party sites. This policy does not cover those sites; review their privacy notices separately

Changes to this policy

  • We may update this Privacy Policy from time to time. When changes are material, we will provide notice on the Site or via email as appropriate. Your continued use of the Site after such changes constitutes acceptance of the updated policy

Security of your data

  • While no method of transmission or storage is 100% secure, we implement industry-standard practices to protect data and regularly review security measures

Your consent and acknowledgment

  • By using the Site and services, you acknowledge and agree to this Privacy Policy